UK Customers & International.

Here you can findout all the information relating to our delivery options available to our UK customers and International Customers.

UK Delivery

Dozoo orders ship from our fulfillment partner Amazon. Their warehouses are based thoughout the United Kingdom and Europe.
Delivery Times vary with a wide range of options available, these will be shown to your as you process your order.
You can findout more information about Delivery Times & Rates.

International Delivery

Some products on the Dozoo website can be delivered to International Addresses.
Check individual product pages to see if an item can be delivered to you. If you're signed in, we use your Buy Now delivery address to determine your location. Otherwise, we use your IP address.
We determine exact delivery charges at checkout. You can estimate delivery costs by adding the "per delivery" cost and the "per item" or "per kg" cost. "Per item" costs are applied to the number of items and "per kg" costs are applied to the actual weight (listed as delivery weight) and dimensional weight (delivery package dimensions).
The delivery options available to you are shown at checkout. These options depend on things like product weight, product size, and delivery address.
You can findout more information about International Delivery Times & Rates.

What if my item hasn't arrived?

You can track the status of your order by logging into My Account, where you can also contact our Customer Services team if you are still having problems with your delivery.
You can also find other contact us options by visiting our Contact Us page.

What happens on Bank Holiday & Weekends?

Please allow additional time for your orders to arrive over the bank holiday. We suggest allowing an additional 2-3 days for your packages to arrive